Terms of Use

Effective Date: March 1, 2026

These Terms and Conditions govern the use of the website (hereinafter referred to as "the Service") operated by Gangnam View Best Clinic (hereinafter referred to as "the Clinic") through the Rainy service. By using the Service, you are deemed to have agreed to these Terms and Conditions.

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1. Purpose

These Terms and Conditions aim to clarify the rights and obligations between the user and the Clinic by stipulating the basic matters concerning the use of online services such as the website, reservations, and consultations provided by the Clinic.

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2. Definitions of Terms

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3. Service Content

The Clinic provides the following services.

• Information Provision: Clinic introduction, medical treatment guide, procedure information, etc.
• Online Reservation: Medical treatment/procedure reservation acceptance
• Consultation Service: Inquiries and consultations via AI chatbot and messenger
• Notification Messages: Reservation confirmation, reminders, visit guidance, etc.

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4. Membership Registration and Social Login

1. Users can log in to the Service through social accounts such as Kakao, LINE, etc.
2. When using social login, the terms of use and privacy policy of the respective platform also apply.
3. Members can request to withdraw from the Service (disconnect social linkage) at any time.

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5. Reservation Service

1. Reservations made through the Service constitute a reservation request and are confirmed upon verification by the Clinic.
2. Reservation changes and cancellations are subject to the policies set by the Clinic.
3. If the information entered during reservation is found to be false, the reservation may be canceled.
4. Reservation confirmation and reminder messages may be sent via KakaoTalk, LINE, SMS, etc.

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6. AI Chatbot Consultation

1. The Service includes an AI chatbot that can automatically respond to user inquiries.
2. The AI chatbot's responses are for reference only and do not substitute for medical diagnosis or prescription.
3. For accurate medical consultation, please contact the Clinic directly.
4. All consultation content is recorded and stored to improve service quality.

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7. User's Obligations

Users must not engage in the following actions.

• Stealing another person's information to make a reservation or register
• Interfering with the operation of the Service
• Using the Service to violate laws and regulations
• Unauthorized collection, reproduction, or distribution of information posted on the Service

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8. Clinic's Obligations

1. The Clinic strives to provide stable service.
2. The Clinic protects users' personal information in accordance with its privacy policy.
3. The Clinic endeavors to promptly restore the Service in case of a service disruption.

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9. Service Changes and Suspension

1. The Clinic may change the content of the Service if necessary for operation, and will provide prior notice.
2. The Service may be temporarily suspended due to unavoidable reasons such as system maintenance or equipment replacement.
3. The Clinic is not liable for any damages incurred by users due to service suspension, unless caused by the Clinic's willful misconduct or gross negligence.

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10. Intellectual Property Rights

1. The copyright for content (text, images, design, etc.) posted on the Service belongs to the Clinic or the original copyright holder.
2. Users may only use the Service's content for personal and non-commercial purposes.

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11. Disclaimer

1. The Clinic is not responsible for service usage disruptions caused by the user's fault.
2. The Clinic is not responsible for damages incurred by users due to information obtained from the Service.
3. The AI chatbot's responses are for reference only, and the Clinic is not responsible for the results of medical judgments made based on them.

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12. Dispute Resolution

1. Disputes related to the use of the Service shall be resolved through agreement between the Clinic and the user.
2. If an agreement cannot be reached, the competent court shall be the court having jurisdiction over the Clinic's location.

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13. Inquiries

For inquiries regarding the use of the Service, please contact us below.

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14. Amendment of Terms

These Terms and Conditions are effective from the effective date, and any changes will be announced on the website at least 7 days prior to their effective date.

• Effective Date: March 1, 2026